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Galway power_and_energy Posted 01.08.19 Up to £23503.20 per annum

Order Management Co-ordinator – French Speaking

Basic salary up to 28,000 euros – 12 month Fixed Term Contract

Based in Ballybrit, Co. Galway

My client is a multinational technology manufacturer with a fantastic reputation. They are looking for a French speaking customer focused person to proactively support customer and internal departments through order delivery and fulfilment. Working as part of a multicultural team of 10 , you’ll receive full training on the role but need to bring solution oriented, customer focused experience from your previous background. Great onsite facilities include gym, subsidised canteen, onsite massage available, access to a wellbeing team and various discounts. Come and join the team!

The Role:

  • Acting as the main point of contact supporting customer’s order delivery requirements including scheduling, resolving pricing issues, liaising with supply planning for product availability and general account support.
  • Supporting customers in France and other French speaking locations throughout the world
  • You’ll be managing open orders, ensuring on time delivery, handling incoming and outgoing communications between the company and the client and working with other departments to ensure order fulfilment
  • Order processing responsibilities are mainly reviewing and evaluating PO numbers and ensuring they are accurate and ensuring that terms and conditions of sales are compliant
  • Co-ordinating shipments and deliveries by working closely with logistics and the customer
  • Working in a team of 10 in a fantastic collaborative environment
  • Predominantly email focused communication but some telephone based customer and internal conversations are also essential.

The Person:

  • It’s essential that you are fluent in French (both verbal and written) for this position as you’ll be communicating with French speaking clients mostly
  • You don’t need to have come from an order management background but what’s important is that you have customer focused experience where you’ve had to solve problems proactively and in a set timeframe
  • Sales support or financial backgrounds work as well as high end customer service where the responsibility to solve the problem ends with you.
  • You’ll be able to manage the expectations of the customer and work under pressure where needed
  • We’re looking for someone ideally degree educated with 12 months experience or more, or with at least 3 years experience if you don’t have a degree.
  • Experience using a CRM system and Microsoft office is essential
  • If you have used an ERP system, Oracle or InTouch that would be a benefit but not essential

The Package:

  • A basic salary of up to 28,000 euros is offered
  • 25 days holiday + bank holidays
  • Fantastic on site facilities including gym, subsidised canteen, massages one day a week, access to the wellbeing team for meditation etc and other discounts
  • Potential for career development in the company after the contract ends

    This position is available immediately so please get in touch asap by applying below. Shortlisted candidates will be contacted within 72 hours maximum

Cordant Group is an equal opportunities employer

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